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Phone calls

Automate your calls: the agent picks up for you

An AI phone receptionist answers your customers, notes their request and offers an appointment. You find everything in your JAPITI workspace.

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The phone rings. You can't pick up.

You're in a meeting or on a job site. Without an answer, the customer calls someone else.

The agent picks up for you.

The inbound call agent takes the call when you're not there, day and night.

  1. It rings

    You can't answer. That's no longer a problem.

  2. It picks up

    It introduces itself in your company's name.

  3. It answers

    It answers questions with what you taught it: your services, your opening hours, frequent questions.

It listens, it notes, it knows who is ready to move forward.

During the call, the agent listens and asks the right questions. It notes the need, the timing and the contact details.

You know right away who is ready to move forward.

It books the appointment in the right calendar.

The agent offers an appointment. It lands in the right teammate's calendar.

Each teammate has their own calendar, with their own availability.

It also calls your contact lists.

Want to follow up with a contact or confirm an appointment? The outbound call agent calls the contacts on your lists.

It runs your call campaigns while you do your job.

  • K

    Karim

    Confirm Thursday's appointment

  • I

    Inès

    Follow up on the quote

  • P

    Paul

    Follow up on Monday's request

  • L

    Léa

    Confirm Friday's appointment

  • M

    Marc

    Confirm Tuesday's appointment

  • S

    Sofia

    Follow up on Wednesday's request

All your calls arrive in the same place.

For each call: the summary of the conversation, the contact with their history and the appointment.

Everything arrives in your workspace, with your teammates' calendars and your statistics.

  1. Call answered
  2. Need noted
  3. Contact qualified
  4. Appointment booked

Everything the agent does for you.

Two call agents, each with a clear role: one answers, the other calls.

  • It takes your inbound calls

    An AI phone receptionist picks up for you, day and night.

  • It answers questions

    It introduces itself in your company's name and answers with what you taught it: services, opening hours, frequent questions.

  • It notes the request

    It asks the useful questions and notes the need, the timing and the contact details.

  • It offers an appointment

    It offers a slot and books it in the right teammate's calendar.

  • It calls your contact lists

    The outbound call agent runs call campaigns to follow up or confirm an appointment.

  • It keeps everything in your workspace

    Conversation summary, full history, key information and contact details: each contact is gathered in one place.

Your questions about calls.

Answers about the call agents. For anything else, write to us from the contact page.

Which call agents does JAPITI offer?

Two agents. The inbound call agent is an AI phone receptionist that takes the calls that come in. The outbound call agent runs call campaigns to lists of contacts.

What do I find in my workspace after a call?

The contact, with the summary of the conversation with the agent, the full history, key information and contact details. You also find each teammate's calendar and the statistics, including booked appointments and calls.

How does the agent know my business?

You describe your activity to it: your services, your opening hours and your customers' frequent questions. It relies on this information to answer. For setup details, write to us from the contact page.

Do your customers message you too?

Your next call will be answered.

Tell us which conversations you want to automate. You keep doing your job.

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