For car garages
You repair cars. JAPITI picks up the phone.
When your hands are inside an engine, an AI agent answers the calls. It notes the car and the problem, then books the appointment in your calendar. The customer doesn't call somewhere else.
AI agent : Hello, you have reached the garage. I can help you book an appointment. What car do you have?
Customer : A small city car from 2018. The engine light came on yesterday.
AI agent : Thank you. I suggest you drop it off on Thursday at 8:30 am for a diagnosis. Does that work for you?
Customer : Yes, that works for me.
AI agent : Noted: Thursday at 8:30 am. The garage will be expecting you. Have a good day!
Today
A day in the workshop, today.
The phone rings when the workshop is at its busiest.
Your hands are under a car
You can't pick up. The customer calls the garage next door.
Everyone calls at the same time
At opening time and at noon, calls come one after another. Some stay unanswered.
Always the same questions
Do you have room this week? Do you do this kind of service? You answer the phone, one call after another.
From A to Z
A call, from A to Z.
Monday morning, the workshop is full. A customer calls because a warning light came on.
AI agent : Hello, you have reached the garage. I can help you book an appointment. What car do you have?
Customer : A small city car from 2018. The engine light came on yesterday.
AI agent : Thank you. I suggest you drop it off on Thursday at 8:30 am for a diagnosis. Does that work for you?
Customer : Yes, that works for me.
AI agent : Noted: Thursday at 8:30 am. The garage will be expecting you. Have a good day!
By the end of the chat
- Vehicle noted: city car from 2018, engine light
- Drop-off Thursday 8:30 am in the garage's calendar
- Call and history in your workspace
What you get
What JAPITI changes for your garage.
You keep your hands for the cars.
No call goes unanswered
The AI agent picks up at any hour. It also answers on WhatsApp and on your website chat.
Appointments that are already prepared
Car, problem, time slot: you know what is coming before the car enters the workshop.
The appointment in the right calendar
Each team member has their own calendar. The AI agent books the appointment there.
You can also call your customers back
An AI agent calls a list of contacts you choose to offer them a service appointment.
How you set it up
You're ready in 3 steps.
No coding needed. You go at your own pace.
You describe your business to the agent
Your services, your hours, your usual answers. The agent learns what you tell it.
You connect your channels
WhatsApp, your phone number, your website chat. You choose where the agent replies.
Everything lands in your space
Requests arrive in your space and appointments go into your team's calendars.
You may be wondering…
The questions we get asked the most.
Can the agent answer questions about my services?
It relies on the information you give it: services, opening hours, address, lead times. What it doesn't know, it doesn't make up.
Do appointments land in my team's calendars?
Yes. Each team member has their own calendar in JAPITI, and the AI agent offers their free slots.
Which channels does the agent answer on?
By phone for incoming calls, on WhatsApp and on your website chat. Everything arrives in the same workspace.
JAPITI fits these trades too.
See all tradesYour next call will get an answer.
Tell us how calls reach your garage. We will show you JAPITI on your own business.
Access JAPITI