The message arrives at 10 p.m. Nobody answers. The customer writes to a competitor.
AI agents, around the clock
Stop losing customer requests. JAPITI answers for you.
AI agents answer your customers 24/7, qualify every contact and offer an appointment. Everything is tracked in 1 single workspace.
Access JAPITI- Calls
- Live chat
From a lost request to a booked appointment.
Follow a conversation step by step, while you work.
Without JAPITI
You're busy
They message you on WhatsApp, call you, or open your website chat. You're on the job or in a meeting.
JAPITI answers for you
The AI agent replies right away, day and night, and asks the right questions.
The contact is qualified
As the conversation unfolds, the agent notes the need and the useful details. You know who is ready to move forward.
You run your business
The appointment is in your calendar. The contact and conversation history wait for you in your workspace, along with your team's calendars.
Client
Hi, I'd like a quote for a car service. Are you open tomorrow?
AI agent
Hi! Happy to help. What's the make and model of your car?
Client
A 2019 Clio.
AI agent
Thanks. An advisor can see you for the service. When are you available?
Client
Tomorrow morning, if possible.
Answered by the AI agent 
Simulation: the messages are fictional.
Simulation: the messages are fictional.In your industry too, no request gets lost.
Requests vary by industry. The principle stays the same: reply quickly, ask the right questions, and offer a next step.
Real estate agency
On WhatsApp
A buyer messages you on WhatsApp at 10 p.m. about an apartment. The agent replies, asks about their budget and preferred area, then offers a viewing.
Client
Good evening, is the 3-room flat in your listing still available?
AI agent
Good evening! Yes. What is your budget, and which area interests you?
Client
The city centre. I can visit this week.
Contact saved
Viewing offered
Training center
On the website chat
An employee opens your website chat to ask about training. The agent shares available sessions, checks possible funding, and books a call with an advisor.
Client
Hi, I'd like to take a training course. Is funding possible?
AI agent
Hi! Here are the next sessions. Are you an employee or self-employed?
Client
Employee. I'd like to talk to someone about it.
Contact saved
Call with an advisor booked
Auto repair shop
By phone
A customer calls while your team is in the workshop. The agent answers, notes the car model and what they need, then books a service slot.
Client
Hi, I'd like to get my Clio serviced.
AI agent
Of course. Which year, and what would you like checked?
Client
2019, the full service.
Contact saved
Service slot offered
Beauty salon
On WhatsApp
A customer messages you on WhatsApp about a treatment. The agent answers questions about your services and offers the next available appointments.
Client
Hi, do you offer facials?
AI agent
Yes! Would you prefer a relaxing facial or a radiance one?
Client
Relaxing, at the end of the week if possible.
Contact saved
Next free slots offered
Accounting firm
On the website chat
An entrepreneur opens your website chat on Sunday. The agent qualifies their project and offers an initial appointment.
Client
Hi, I'm starting a business. Can you help me?
AI agent
Happy to. What is your activity, and where is your project at?
Client
Freelance consulting, starting next month.
Contact saved
First appointment offered
Online store
On the website chat
A visitor asks in chat whether a product is in stock. The agent replies right away and collects their contact details for follow-up.
Client
Hi, is this model available?
AI agent
Yes, it's in stock. Leave me your email and I'll send you the link.
Client
Here is my email, thanks!
Contact saved
Contact collected for follow-up
Example conversation, fictional messages.
Everything lands in 1 single workspace.
WhatsApp, calls, and your website chat land in one place: contacts, history, calendars, and analytics.
WhatsApp
Calls
Live chat
Contact saved
Appointment in the calendar
Demo data
3 steps, and JAPITI answers for you.
From your channels to your first appointment.
You choose your channels
WhatsApp, calls, or your website chat: you decide which conversations to automate.
WhatsAppOnCallsOnWebsite chatOnYou describe your business
Services, opening hours, common questions: the agent learns what it needs to know about your company.
Services
Service, diagnostics, tires
Opening hours
Monday to Friday, 8 a.m. to 6 p.m.
Common questions
Prices, lead times, booking
You let the agent answer
It replies, qualifies the contact, and offers an appointment. You find everything in your workspace.
Hi, do you have a slot this week?
Hi! Yes, Thursday at 10 a.m. or Friday at 2 p.m. Which suits you?
Appointment added to the calendarThursday, 10:00 a.m.Fictional example
AI: you either suffer it, or you use it.
An interested customer and no one to reply: the request slips away. With JAPITI, an agent is always there.
Two ways to move forward with JAPITI.
You want to answer every customer
AI agents answer on WhatsApp, by phone, and on your website chat. You find contacts, conversation history, appointments, and analytics in your workspace.
You want to recommend JAPITI to your network
Certification body, training provider, consultant, agency, or accountant: introduce JAPITI to the businesses in your network. When they subscribe, you receive monthly compensation under the program terms.
Frequently asked questions
Find answers about the platform, agents, and partner program here. For anything else, reach out through the contact page.
Who is JAPITI for?
JAPITI is for businesses that want to automate customer conversations on WhatsApp, by phone, and through live chat. Partners can recommend JAPITI to businesses in their network.
Which AI agents are available?
5 agents: WhatsApp Inbound, WhatsApp Outbound, Inbound Calls, Outbound Calls, and Live Chat. Inbound agents reply to customers; outbound agents reach out to contact lists.
What can my business track in its workspace?
Analytics (leads by channel, appointments, and agents), contacts with conversation history, and each team member's calendar.
How does the partner program work?
You recommend JAPITI to businesses in your network. When they subscribe, you receive monthly compensation under the program terms.
How much does it cost?
Pricing isn't listed on this site. Request a demo from the contact page and tell us what you need.
How do I request a demo?
Fill out the contact page form and let us know whether you represent a business or want to recommend JAPITI to your network.
Your next request will get an answer.
Request a demo and tell us which conversations you want to automate: WhatsApp, calls, or your website chat. You run your business.
Access JAPITI