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Businesses

You do your job. JAPITI answers your customers.

WhatsApp, calls, and live chat: your customers choose how to reach you, and your AI agents reply, qualify contacts, and offer appointments.

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Live in your workspace
12
Replies sent
4
Appointments added

  • Appointment offered

    Added to the advisor's calendar

    just now

  • Inbound call handled

    The AI receptionist took the call

    1 min ago

  • Contact qualified

    Need, budget and time slot saved

    3 min ago

  • New WhatsApp message

    Answered within seconds

    6 min ago

Your day without JAPITI

4 situations you already know. Then what changes.

  1. You're in a meeting, the phone rings.

    Every call you miss while you work is a customer calling someone else.

    Calls

    In a client meeting

    • Unknown number

      Missed call

      2:02 pm

    • Mr Durand

      Missed call

      2:11 pm

    • Ms Leroy

      Missed call

      2:26 pm

  2. In the evening, messages pile up.

    A customer writes at 10 pm. With no answer the next morning, they've already chosen someone else.

    WhatsApp · 10:14 pm

    • Hi, are you open tomorrow?

      Unread

    • I'd like a quote for Monday.

      Unread

    • Can you call me back?

      Unread

  3. Follow-ups get lost.

    Quote sent, callback requested: a week later, nobody remembers.

    To call back

    • Quote sent

      no news

    • Callback request

      forgotten

    • Open question

      no follow-up

  4. Your calendar has gaps.

    Slots fill up at the mercy of messages, and hours stay empty.

    This week

  5. With JAPITI, every request gets an answer.

    An agent answers for you, follows up and fills your calendar. You stay focused on your work.

    With JAPITI

    • Calls are answered by the AI receptionist

    • Evening messages get an answer

    • Every contact gets a follow-up

    • Appointments fill the calendar

What a conversation looks like.

A request arrives on WhatsApp: the agent replies, qualifies the need and proposes an appointment.

  1. The customer writes

    At any hour, on WhatsApp, by phone or on your website chat.

    A WhatsApp exchange

    Client

    Hi, I'm looking for training for my team. Can you tell me more?

    • Contact saved
    • Appointment in the calendar

  2. The agent asks the right questions

    The topic, how many people: the essentials, without you lifting a finger.

    A WhatsApp exchange

    Client

    Hi, I'm looking for training for my team. Can you tell me more?

    AI agent

    Hi! What topic are you interested in, and how many people would you like to train?

    Client

    Customer service, for 3 people.

    • Contact saved
    • Appointment in the calendar

  3. The contact is qualified

    Saved, with the history of the conversation.

    A WhatsApp exchange

    Client

    Hi, I'm looking for training for my team. Can you tell me more?

    AI agent

    Hi! What topic are you interested in, and how many people would you like to train?

    Client

    Customer service, for 3 people.

    AI agent

    Thanks for the details. A meeting with an advisor would be a good way to discuss what you need. When are you available?

    • Contact saved
    • Appointment in the calendar

  4. The appointment lands in the calendar

    The agent offers a slot, and the appointment reaches the right person.

    A WhatsApp exchange

    Client

    Hi, I'm looking for training for my team. Can you tell me more?

    AI agent

    Hi! What topic are you interested in, and how many people would you like to train?

    Client

    Customer service, for 3 people.

    AI agent

    Thanks for the details. A meeting with an advisor would be a good way to discuss what you need. When are you available?

    Client

    Early in the week, in the morning.

    • Contact saved
    • Appointment in the calendar

3 channels, 1 platform.

Each channel has its own agent, configured from the same platform.

WhatsApp
An agent replies to messages your customers send, or messages a contact list to reach new prospects.
Calls
An AI phone receptionist answers inbound calls. An outbound agent runs your calling campaigns.
Live chat
Add a chat widget to your website to answer visitor questions.
See the 5 agents

One workspace to track your activity.

See analytics by channel and your appointments, contacts with their conversation history, and a calendar for each team member.

Every qualified lead lands here, with its full history.
Appointments are booked into your team's calendars.
See where your contacts come from, channel by channel.

Your JAPITI workspace

In your industry too, no request gets lost.

Requests vary by industry. The principle stays the same: reply quickly, ask the right questions, and offer a next step.

Real estate agency

On WhatsApp

A buyer messages you on WhatsApp at 10 p.m. about an apartment. The agent replies, asks about their budget and preferred area, then offers a viewing.

Client

Good evening, is the 3-room flat in your listing still available?

AI agent

Good evening! Yes. What is your budget, and which area interests you?

Client

The city centre. I can visit this week.

Contact saved

Viewing offered

Training center

On the website chat

An employee opens your website chat to ask about training. The agent shares available sessions, checks possible funding, and books a call with an advisor.

Client

Hi, I'd like to take a training course. Is funding possible?

AI agent

Hi! Here are the next sessions. Are you an employee or self-employed?

Client

Employee. I'd like to talk to someone about it.

Contact saved

Call with an advisor booked

Auto repair shop

By phone

A customer calls while your team is in the workshop. The agent answers, notes the car model and what they need, then books a service slot.

Client

Hi, I'd like to get my Clio serviced.

AI agent

Of course. Which year, and what would you like checked?

Client

2019, the full service.

Contact saved

Service slot offered

Beauty salon

On WhatsApp

A customer messages you on WhatsApp about a treatment. The agent answers questions about your services and offers the next available appointments.

Client

Hi, do you offer facials?

AI agent

Yes! Would you prefer a relaxing facial or a radiance one?

Client

Relaxing, at the end of the week if possible.

Contact saved

Next free slots offered

Accounting firm

On the website chat

An entrepreneur opens your website chat on Sunday. The agent qualifies their project and offers an initial appointment.

Client

Hi, I'm starting a business. Can you help me?

AI agent

Happy to. What is your activity, and where is your project at?

Client

Freelance consulting, starting next month.

Contact saved

First appointment offered

Online store

On the website chat

A visitor asks in chat whether a product is in stock. The agent replies right away and collects their contact details for follow-up.

Client

Hi, is this model available?

AI agent

Yes, it's in stock. Leave me your email and I'll send you the link.

Client

Here is my email, thanks!

Contact saved

Contact collected for follow-up

Tell us about your customer conversations.

Tell us which channels you’re interested in: WhatsApp, calls, or live chat.

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